GDPR

GDPR Compliance Statement for Dwyer Industries

Effective Date: 20th of March 2023

Introduction

At Dwyer Industries, we respect your privacy and are committed to protecting your personal information. We understand the importance of complying with data protection laws, including the General Data Protection Regulation (GDPR), which applies to our website visitors who are located in the European Union (EU).

This GDPR Compliance Statement explains how we collect, use, and disclose personal data on our website, dwyerindustries.com.au, and how we comply with GDPR requirements.

Data Controller and Data Processor

For the purposes of GDPR, Dwyer Industries is the data controller, responsible for the personal data we collect through our website. We may also engage third-party service providers, who act as data processors on our behalf, to provide services and process personal data.

Types of Personal Data We Collect

We may collect the following types of personal data through our website:

Contact Information: Your name, email address, phone number, and any other information you provide when you contact us through our website.
Website Usage Information: Information about how you use our website, such as your IP address, browser type, and operating system, as well as the pages you visit and the links you click on.
Cookies and Similar Technologies: Information collected through cookies and similar technologies, as explained in our Cookie Policy.

Purpose and Legal Basis for Processing Personal Data

We collect and process personal data for the following purposes:

To respond to your inquiries and provide customer support services.
To improve our website and the services we offer.
To comply with legal and regulatory requirements.

Our legal basis for processing personal data is one or more of the following:

Your consent: We may ask for your consent to process certain types of personal data, such as cookies and similar technologies.
Performance of a contract: We may process personal data to perform a contract with you, such as to provide customer support services.
Legitimate interests: We may process personal data for our legitimate interests, such as to improve our website and services, or to comply with legal and regulatory requirements.

Sharing Personal Data

We may share personal data with the following types of third-party service providers:

Service Providers: We may engage third-party service providers to provide services on our behalf, such as website hosting, data analytics, and customer support.
Legal and Regulatory Authorities: We may disclose personal data to legal and regulatory authorities if required by law, or if we believe in good faith that such disclosure is necessary to comply with legal or regulatory requirements.

International Data Transfers

We may transfer personal data to third-party service providers located outside of the EU, including in countries that do not provide the same level of protection for personal data as the EU. In such cases, we will take appropriate measures to ensure that the personal data is protected, such as by entering into standard contractual clauses with the service provider.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

Right of access: You have the right to request access to the personal data we hold about you.
Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to erasure: You have the right to request that we delete your personal data in certain circumstances, such as if it is no longer necessary for the purposes for which it was collected.
Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as if you believe the data is inaccurate.
Right to data portability:
You have the right to receive a copy of the personal data we hold about you in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to object: You have the right to object to the processing of your personal data in certain circumstances, such as if you believe the processing is based on our legitimate interests and impacts your fundamental rights and freedoms.
Right to withdraw consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.

If you would like to exercise any of these rights, please contact us using the contact details provided below.

Data Retention

We will retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law or is necessary to protect our legal rights or interests.

Security Measures

We have implemented appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access, and against all other unlawful forms of processing.

If you have any questions or concerns about our GDPR Compliance Statement or our data protection practices, please contact us at suport@dwyerindustries.com.au

Changes to This Statement

We may update this GDPR Compliance Statement from time to time to reflect changes in our data protection practices or legal obligations. We will post any updates on this page, and the updated version will be effective as of the date of posting.